HvA United

Organising smart city projects

lessons from Amsterdam


In recent years, a large amount of smart city solutions has been started in Amsterdam that contribute to the quality of life in the city. However, many of these solutions or initiatives do not succeed. Getting smart city solutions off the ground is not just about developing and applying technology: it demands new networking and management competencies. Solutions are not developed and implemented by one single company, but take shape in networks, at the intersection of technologies and industries, and with the involvement of citizens/end users.

A team of five researchers systematically analysed 12 smart city projects in Amsterdam from three domains - energy, mobility and circular economy - and focused on questions as:
- How do organisations with different agendas, collaborate on smart city projects?
- What challenges do they face?
- What kind of value is created?
- How are risks and returns shared, and how are users involved?
- What is the upscaling dynamic of smart city solutions, if any?
- How can smart city projects be managed professionally?

This publication is issued by Entrepreneurship, Urban Management and Urban Technology of the Amsterdam University of Applied Sciences and has been established in cooperation with partner Amsterdam Smart City.

Reference van Winden, W., Oskam, I., van den Buuse, D., Schrama, W., & van Dijck, E.-J. (2016). Organising smart city projects: lessons from Amsterdam. Hogeschool van Amsterdam.
Published by  CAREM 1 November 2016