Robert J. de Boer MSc PhD is currently professor of Aviation Engineering at the Amsterdam University of Applied Science (Hogeschool van Amsterdam). His research interest focuses on human performance and process improvements in complex environments. Robert’s previous experience includes operational and engineering management at Unilever and Fokker Technologies, where he was responsible for improvements in collaboration and the implementation of systems engineering based on Lean principles. Robert has given advice in this area to numerous national and international companies as management consultant with A.T. Kearney, and continues to do so under his own company. Robert was trained as an aerospace engineer at Delft University of Technology, and received his PhD from the same university in 2012 on the co-operation of technical teams.